- Terms and conditions
www.cecereciro.com (the “Website”) is owned by Cecere Ciro s.r.l located in Rimini, Via Coriano, 58, fiscal code n. 02637670403, VAT n. 02637670403.
If you place an order through this Website, upon confirmation that such order is accepted a sales contract will be executed between you and us, which will be governed by these Cecere Ciro s.r.l Terms and Conditions and specifically by the Purchase Terms mentioned below.
Please read these Purchase Terms carefully before ordering Products online from the Cecere Ciro S.r.l. Website. Please, note that these Purchase Terms include the terms contained in those pages.
Purchase Terms application
These Purchase Terms apply to all offers and contracts relating to the sale and delivery of Products by Cecere Ciro s.r.l. In other words, you agree to these Purchase Terms, when you order anything from the Website. It is only possible to deviate from these Purchase Terms if agreed in writing by Cecere Ciro s.r.l.
Requirements to conclude a contract with Cecere Ciro s.r.l
You have to be 18 years of age or older to buy Products via the Website.
You can only order on the Website if you are a consumer, not a reseller, dealer or distributor.
You guarantee that the information you provide to Cecere Ciro s.r.l in the request or order is accurate and complete.
Customer Care Service
For information please contact our Cecere Ciro s.r.l Customer Service at +39 0541 392102 (Mon-Fri 9:00-12:30 and 14:30-17:00 Local timing – GMT+1) or at firstname.lastname@example.org
Cecere Ciro s.r.l sells on its Website www.cecereciro.com the articles of its collections.
Unfortunately it can happen that some products of the collection are not available online and/or in our warehouse. If the product is not available online, please contact our Cecere Ciro s.r.l Customer Service at +39 0541392102 (Mon-Fri 9:00-12:30 and 14:30-17:00 Local timing – GMT+1) or at email@example.com
Minor differences in colour and other variations in Products are possible as a result of different image acquisition, display technologies or other technical reasons. Cecere Ciro s.r.l is not liable for these variations and deviations.
Prices are quoted in Euro (EUR) and VAT included.
Cecere Ciro s.r.l reserves the right to make price changes prior to an order placed by you.
Cecere Ciro s.r.l reserves the right to change, limit or terminate any special offers or discounts at any time.
Cecere Ciro s.r.l charges delivery costs. The delivery costs vary for quantity of Products and Countries. These costs will be charged separately, itemised and added up with the total amount of the order. For extra EU Countries, the total amount indicated in the payment page includes the costs of Product/s and shipping. Import customs duties and taxes, where due, are not included and must be paid by the Client. For further cost details, please look at Delivery section of Cecere Ciro s.r.l Terms and Conditions.
All information on the Website is an invitation to treat only. In other words, information is not an offer or binding contract. You agree that your order is an offer to purchase the Products listed in your order.
Cecere Ciro s.r.l is entitled to verify an order in advance at all times and/or to refuse to accept an order without providing reasons and with no liability to you or any third parties. If Cecere Ciro s.r.l does not confirm acceptance of your order within ten working days, it is deemed to have been refused.
All orders submitted by you are subject to acceptance by Cecere Ciro s.r.l. We may choose not to accept your order at our own discretion.
Examples of when we may not accept your order are as follows:
- If Products are shown on the Website but are not available;
- If we are unable to obtain authorisation of your payment;
- If shipping restrictions may apply to a Product;
- If Products shown on the Website contain a manifest error such as being incorrectly priced or otherwise incorrectly described.
After your order has been placed, we will send you an order acknowledgement email with your order number and details of the Products you have offered to purchase.
Acceptance of your order and the formation of a contract of sale of the Products between you and Cecere Ciro s.r.l will take place when you receive an e-mail from Cecere Ciro s.r.l which confirms the shipping of Products.
If your order (or part of the order) is cancelled, the amount of course will be refunded to your account. Refunds are usually made within 1 or 2 working days from the receipt of return and its acceptance. However, your bank may take a few days longer to process the transaction.
All Products will remain the property of Cecere Ciro s.r.l until you have paid all amounts owing to us in full under any agreement, including the payment of costs, earlier or later deliveries or partial deliveries.
- Cancelling your order
It is not possible to cancel your order, because we start to process your orders as soon as it is submitted. However, if you no longer want the product purchased, you can return it and you will be refund within 1 or 2 working days from the receipt of return and its acceptance You can get a refund on returned products only if the return is in accordance with our criteria (see Return and refund section of Cecere Ciro s.r.l Terms and Conditions).
- Exchange policy
Cecere Ciro s.r.l does not exchange Products. If you wish to exchange a Product, you will need to return your purchase for refund and place a new order. It is only possible to get a refund on returns when the return is in accordance with our criteria (see Return and refund section of Cecere Ciro s.r.l Terms and Conditions).
Change of delivery address
The delivery address can not be changed after submitting the order.
In the future you will be able to change the delivery address before a new purchase through your Account page.
- Methods of payment
Before concluding the purchase, please check the delivery address and choose the method of payment, then proceed clicking on “Confirm Order”. After order confirmation is no longer possible to make changes, so make sure that everything is correct before payment.
Cecere Ciro s.r.l only accepts the payment in advance of the Products ordered through Credit/Debit Card, PayPal system. Credit card and PayPal data are managed using an SSL-encrypted protocol that guarantees the security of the online transaction. The payment of orders placed on www.cecereciro.com is handled directly by Paypal and by the banking institutes in charge who directly manage the information relating to each order and its payment through their protected servers. Cecere Ciro s.r.l is not aware of credit/debit card data and is therefore not able to store them in any way.
- Shipping documents
Cecere Ciro s.r.l will include the fiscal receipt in the box used for the goods shipping.
Cecere Ciro s.r.l can only deliver to a home or office address.
Deliveries will be done on business days, not being a public holiday in your country or in the area in which our Cecere Ciro s.r.l warehouse is located. Therefore, please, take into account any public holidays including any national, provincial and/or local holidays in your country of residence and in the city of Rimini (RN) – Italy (Cecere Ciro s.r.l warehouse address). Note that public holidays may vary per country and per year. We suggest checking all public holidays to get a better estimation of delivery periods.
The products ordered will be shipped within 5 working days from the receipt of payment. Shipments will be delivered within 2/5 working days.
Note that Delivery periods are indicative and are therefore not regarded as strict deadlines. The mere fact that a delivery period is exceeded does not entitle you to compensation.
Cecere Ciro s.r.l is entitled, insofar as reasonably possible, to make split deliveries so that you receive your Products as soon as possible.
In the unlikely event that, after entering into the sales contract, Cecere Ciro s.r.l can no longer deliver your Products and is not responsible for this situation, Cecere Ciro s.r.l will be entitled to terminate the sales contract. Cecere Ciro s.r.l will, of course, inform you as soon as reasonably practicable and reimburse any payments made.
Cecere Ciro s.r.l charges delivery costs. The delivery costs vary for quantity of Products and Countries. These costs will be charged separately, itemised and added up with the total amount of the order. For extra EU countries, the total amount indicated in the payment page includes the costs of Product/s and shipping. Import custom duties and taxes, where due, are not included and must be paid by the Client.
Shipping cost will follow this chart:
|Zone||one item||two items or more||FREE SHIPPING|
|1||15,00 €||20,00 €||On orders over 100,00 €|
|2||25,00 €||30,00 €||On orders over 250,00 €|
|3||40,00 €||48,00 €||On orders over 300,00 €|
|4||50.00 €||60.00 €||On orders over 400.00 €|
Find your country on this list to know the shipping cost applied.
Zone 1 (Germany, Belgium, Luxembourg, Austria, The Netherlands, Denmark, Spain)
Zone 2 (France, Great Britain, Ireland, Portugal, Finland, Sweden)
Zone 3 (Greece, Croatia, Slovenia, Bulgaria, Hungary, Andorra, Czech Republic, Slovakia, Estonia, Lithuania, Poland, Romania, Norway, Switzerland, Norway)
Zone 4 (all countries not included in the previous zones)
Once the order is taken over by the forwarder, the Client will receive an e-mail containing the order details and tracking number for tracking his/her shipment in real time. It is always possible to access an archive of orders in the CUSTOMER AREA and, through this, it is possible to see all the information related to purchases.
Cecere Ciro s.r.l is responsible for shipping of the order until it is delivered. After delivery the responsibility of items transfers to the Customer or to the person who signs the receipt of the package, which becomes responsible. The responsibility of Cecere Ciro s.r.l towards the shipment ends in fact at the time of signature.
In the event that a package has been delivered damaged, we invite the Client to contact Cecere Ciro s.r.l a Customer Service immediately at +39 0541392102 (Mon-Fri 9:00-12.30 and 14:30-17:00 Local timing – GMT+1) or at firstname.lastname@example.org
- Returns and refund
In accordance with art. 52 D.Lgs 206/2005 it is the Customer’s right to withdraw from the agreement in case of rethinking by sending to Cecere Ciro s.r.l a written note by e-mail to email@example.com
Subject to the provisions of these Purchase Terms, you may return the Products received without specifying any reasons within 14 calendar days from the day you receive the Product. If you would like to withdraw from the sales contract with Cecere Ciro s.r.l, you simply return the Products to us.
If the return falls outside of this period, or the item is worn beyond normal use, damaged or not in its original packaging or lacking of its protective components, Cecere Ciro s.r.l cannot accept the returned items and cannot give a refund. Products’ returns can only be accepted if the original label or hangtag has not been removed.
In EU countries the return of Products is at Cecere Ciro s.r.l reasonable expenses. The return of Products must be agreed by the company contacting the Cecere Ciro s.r.l Customer Service at firstname.lastname@example.org and made using the return label provided via email, or any other way to be approved by Cecere Ciro s.r.l. For extra EU countries, returns must be agreed by the company contacting the Cecere Ciro s.r.l at email@example.com
Cecere Ciro s.r.l. is not responsible for shipments lost or sent to wrong addresses.
The Products, unused and complete, including their original packaging insofar as reasonably possible, must be returned to:
Cecere Ciro srl – Via Coriano, 58 – blocco 56/c – 47924 Rimini – Italia
The length of time your return is in transit is beyond our control; although once we do receive your return we will process it as quickly as reasonably possible. We therefore need to allow at least 5 working days to receive and to process your return. In the event of a valid return in accordance with these Purchase Terms, Cecere Ciro s.r.l will reimburse the purchase price and the delivery costs (in case of completely returned orders) received from you, within 1 or 2 working days after receipt of items. This is provided however, that Cecere Ciro s.r.l only becomes obliged to reimburse you after we have taken physical receipt of the returned Products.
Although Cecere Ciro s.r.l will refund the money within approximately 1 or 2 working days after processing your return, your bank or credit card company may require additional time to process your refund and for it to reach your account. Cecere Ciro s.r.l will refund the value of the Product(s) total. Refunds will be given in the same form of payment as the original purchase.
If a Product is returned and Cecere Ciro s.r.l believes that it has been damaged because of an act or omission for which you are to blame, or which is otherwise for your expense and risk, Cecere Ciro s.r.l will be entitled to deduct the decrease in value of the returned Product as a result of this damage from the amount to be repaid to you. You can avoid the obligation to compensate the decrease in value of a Product caused by use by not using the Product and by refraining (as far as reasonably possible) from any actions that could negatively affect its value.
Return guidelines for EU countries
- Make sure you pack the item in its original packaging including the original labels and hangtags and protective components;
- Print and use the return label provided via email to ship the parcel;
For further assistance, please contact Cecere Ciro s.r.l Customer Service immediately at +39 0541 392102 (Mon-Fri 9:00-12:30 and 14:30-17:00 Local timing – GMT+1) or at firstname.lastname@example.org
- Disclaimer of warranty
All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Cecere Ciro s.r.l website are intended to represent no more than a general illustration of the Products and do not constitute a warranty of compliance to the Product itself.
In case of lack of conformity of the purchased Product, you have the right to restore at Cecere Ciro srl’s expenses the conformity of the Product by repairing or replacing the Product itself or, in a subordinate position, to the appropriate price reduction or termination of the contract.
It is specified that a lack of conformity exists when one of the following situations occurs: (I) the product is not suitable for the use it is normally used for; (II) it does not conform to the description or does not possess the qualities promised by the seller; (III) it does not offer the normal use qualities and services of a good of the same type; (iv) it is not suitable for the particular use the Client desires.
In case of lack of conformity, you can request, at your choice:
- The repair of the Product or its replacement, unless the remedy requested is objectively impossible or excessively expensive with respect to the other. In particular, a remedy is considered excessively expensive if it imposes unreasonable expenses in comparison with the other, taking into account: (I) the value that the item would have if there was no lack of conformity; (II) the extent of the lack of conformity; (III) the eventuality that the alternative remedy can be experienced without significant inconveniences for the Client.
- Alternatively, you can request, at your choice, a reasonable reduction of the price or the termination of the contract, where one of the following situations occurs: (I) the repair or replacement is impossible or extremely expensive; (II) the Product has not been repaired or replaced within a reasonable period; (III) the replacement or repair carried out has caused significant inconvenience to you.
A minor conformity defect for which it is not possible or it is extremely expensive to carry out the repair or replacement, does not give right to terminate the contract.
The right to the legal guarantee of conformity will be exercised only within the term of two (2) years from the delivery of the Product, provided that the related request for repair or replacement of the defective Product or Defective Products is sent within two (2) months from the discovery of the defect.
To this end, you must keep the purchase receipt and the delivery receipt of the Product, which must be attached to the request of repair or replacement under warranty. In absence of a receipt of delivery of the Product the term of two (2) years referred to above shall be calculated from the date of the purchase of the Product.
Your rights of repair or replacement of any Products or any defective part or parts thereof will not apply when:
- Products have been repaired or altered by other people than Cecere Ciro s.r.l or any authorised dealer;
- defective Product or Products has/have occurred beyond the term of two (2) years from the delivery of the Product and/or the related request for repair or replacement of the defective Product or defective Products, after two (2) months from the discovery of the defect;
- defects are due (wholly or partially) to mistreatment, improper use or storage or maintenance or installation, or failure to observe any manufacturers’ instructions or other directions issued or made available by us in connection with the delivered Products.
- Applicable law
Entering this web site the User and Cecere Ciro S.r.l agree that the laws and the regulations of the Italian State will enforce any questions pertinent to the use of the web site.